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Full Length Video on Marketing of Services Introduction
Full Length Video on Service Failure and Recovery
Full Length Video on Concept of Service Communication Mix
Full Length Video on Service Product
Full Length Video on Managing Services
Full Length Video on Consumer Behavior in Services
Full Length Video on Designing Process in Services
Full Length Video on Service Environment
Full Length Video on Relationship Marketing in Services
Full Length Video on Demand and Capacity in Services
Full Length Video on Customer Role in Service Delivery
Full Length Video on Service Quality Model
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